Damaged Equipment: The renter in charge will be responsible for any serious damage, stolen, or loss to any item while it is their care. When you pick-up the equipment yourself the equipment will be inspected for damage and tested while you are there to insure everything is in good working order. The inflatable screen is the only thing that we are unable to test for you. It is your responsibility to make us aware immediately if you notice any damage to the screen when setting up. Please do not try to repair any damage or stains. We will look after the equipment when they are returned. To avoid damage or lost, do not leave equipment outside over night,or in a hot vehicle, or unattended.
Refund for Cancellations – If you need to cancel your reservation for any reason, you will need to contact us at least 7 days prior to your reservation date. If not, you will be charged a 50% cancellation fee. If you do not reach us and you do not receive a confirmation number you will still be charged 50% of the rental for a cancellation fee. If you reserved inside the 7 days you will not be charged 50% of the rental unless you do not contact us to cancel. The $10 Deposit is non-refundable.
Refund for Inclement Weather – If at any time the day of your event it rains, storms, or (for Cinema Rentals) if winds are above 25 mph you are eligible to receive a refund or cancel your rental free of charge, if you have not pickup your rental. The $10.00 deposit is nonrefundable.
Refund for Delivery and Setup – If it starts to rain, storm, or (for Cinema Rentals) if winds above 20 mph begin prior to your event and you call before we have left to deliver the Cinema you will get a refund, minus the $10.00 deposit. If we have already left to deliver the equipment to your event you will be charged the delivery fee ONLY. After we have delivered and setup the equipment there are no refunds.
We are not responsible for the power source for the rented equipment and we cannot provide refunds for inadequate power situations resulting in the inability to use the rented equipment. Portable power such as using your own generator or a rented one from us is to be used at your own risk.
We do not provide the viewing materials for the cinema rentals and we are not liable for any judgments or claims that may be made due to the renter not providing the proper licensing.
We reserve the right to refuse service.